Hot line customer support
If you don’t find the answers on your user problems below, please do not hesitate to contact us:
e-help-export@nilfisk-alto.de
Benefits for you
- Get detailed product information whenever you need it – technical specifications, included accessories and see which accessories and spare parts that fit.
- Order Nilfisk-ALTO products when it suits you via login to http://my.nilfisk-alto.com.
- Track and trace your Nilfisk-ALTO orders via login to http://my.nilfisk-alto.com.
- Get access to our online after Service documentation, on both current and old products via WebParts.
- Get the latest News e.g. about new product launches and exhibitions.
- Get access to the running Campaigns and Marketing material to support your sales via Dealer Support.
The Nilfisk-ALTO Web site content
Our web site content is divided into an OPEN LEVEL for all visitors and a LOGIN LEVEL only for our registered customers.
OPEN level
Products
Service
Product card registrations
Nilfisk-ALTO world map
About Nilfisk-ALTO
News
Dealer finder
Login
Plus for our customers on LOGIN level:
Order
Track & Trace orders
Web parts
Dealer support
Log In
1. Click LOGIN
2. Type in your User name and password, and now you have access to:
- Ordering function
- WebParts
- Dealer Support
Nilfisk-ALTO Worldwide Map
Here you can find addresses on all our sales companies and importers world wide.
About Nilfisk-ALTO & NEWS
Click on Nilfisk-ALTO to get the following company information: About Nilfisk-ALTO, Job/Career, Brochures, Photos, Graphical guidelines and Detergent safety sheets
Or you can see our latest news by clicking on NEWS. Here you can find a News list, Press room and Exhibition list.
Products
To look for products, you can click on PRODUCTS on the left side of the screen…
OR click on PRODUCT SEARCH or QUICK ACCESS TO PRODUCTS.
Under each product you get detailed information about: Product descrption, Specifications, Included accessories delivered with the machine, Accessories & Detergents, Downloads ( User manuals, Fact sheets on open level).
Order
Login to my.nilfisk-alto.com to order products.
Service
Our online service documentation for machines and accessories you find in WebParts, and the documentation includes: User manuals, Service manuals, Service Technical info., Spare part lists and Service kits. For support on our current product range, please select SERVICE or PRODUCTS and find the item you are looking for. Click Service documentation, and you get access to the above information.
Use SERVICE to also find products no longer in our current product range, and you get access to the above information.
Marketing Material
You can see our wide range of BROCHURES by clicking on the navigation menu - About ilfisk-ALTO. Here you also find link to our Photo database and our Corporate guidelines.
